Referral Program Terms of Service

Last updated on February 3, 2023

CustomTeez's Referral program (the “Program”) allows its users (the “User”) to earn points toward various CustomTeez Perks (“Perks”) by referring other people to become new customers of CustomTeez.

The following terms and conditions (the "Agreement") set out the legally binding terms of The User's participation in the Program. The Program is owned and operated by CustomTeez, Inc. and its affiliates and/or subsidiaries ("CustomTeez"). The Program is subject to the User's acceptance without modification of any of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published occasionally on the customteez.co website (the "Site") by CustomTeez. If the User does not agree to comply with this Agreement, they are not eligible to use the Program.

THE USER INDICATES THEIR ACCEPTANCE OF THIS AGREEMENT AND ALL OTHER TERMS AND CONDITIONS CONTAINED OR REFERENCED IN THIS AGREEMENT BY USING THE PROGRAM.

1. Enrollment in the Program

In case the User is an individual (i.e., not a company), the User certifies that they have reached at least 18 years of age, however, if an individual resides in Japan, they must certify to CustomTeez that they are at least 20 years of age. If the User participates in the Program on behalf of an organization or entity, then they must be legally authorized and permitted to bind such organization or entity to this Agreement.

In order to participate in the Program and start referring, the User should create a CustomTeez account, agree to CustomTeez's Terms of service, then go to https://customteez.co/pages/referral to learn how to start referring.

Once enrolled in the Program, the User is provided with a referral link for sharing with others. The link gives a USD 5* discount to a prospective third-party customer (“Referred person”). When a Referred person exercises the User's link to make a purchase, the User receives $5 CustomTeez Gift Card to spend on designated Perks, such as CustomTeez coupons and other possible rewards. The total gift card amount limit for one User is $1000 for 200 successful referrals within a 12-month period, starting from the moment of enrollment in the Program. After the 12-month period, the referral limit will reset, regardless of how many invitations are left. CustomTeez gift cards cannot be redeemed for cash.

Currency Symbol $5 discount equivalent in each currency
USD $ 5
EUR 5
GBP £ 5
JPY ¥ 500
AUD AU$ 7
CAD C$ 7
CHF CHF 5
DKK DKK 35
NZD NZ$ 8
SEK SEK 45
MXN Mex$ 100
NOK NOK 50
PLN 20
SGD S$ 5
HKD NHK$ 50
BRL R$ 25
KRW KRW 5500

* The amount the Referred person receives depends on their location and currency preference. See the Referral discount  value table above  to learn more. Some currencies above may not be available to all Referred persons. For each successful referral, the User receives $5 CustomTeez gift card, regardless of the User's currency settings.

** Please note that the monetary equivalent is solely for the User to understand how much the points are worth. The points can only be exchanged for perks; under no circumstances can they be redeemed for cash.

Once enrolled in the Program, the User receives a unique referral link. The referral link can be shared via email, text messages, or on social media platforms registered in the User's name (or which the User is authorized to use). Referrals must only be used for personal and non-commercial purposes. The User agrees not to publish or distribute their referral link on blogs (that are not created by the User) and commercial or websites of a similar nature (such as coupon websites, Reddit, Wikipedia, and others). The User is prohibited from “spamming” anyone with referral invitations. This includes mass emailing, texting, or messaging people the User is not familiar with or using automated systems or bots through any channel to distribute the referral link. The User is prohibited from paying to advertise their referral link. The User is not allowed to create fake accounts. The User expressly agrees that CustomTeez's name, trademark, logo, or any other identifying material placed by the User will appear only in the form and according to technical specification supplied by CustomTeez. CustomTeez, at its sole discretion, may change or revoke the User's referral link and exclude the User from participation in the Program.

A referral discount is allocated to each Referred person once they sign up to CustomTeez via a referral link. The User can allocate a maximum of 200 referral discount codes within a 12-month period starting from the moment of enrolling in the Program. Discount allocation alone does not mean the referral is successful. For a referral to be classified as successful, the Referred person needs to exercise the referral discount code by making a purchase, and have their order fulfilled and shipped. The progress can be tracked in the Referral Dashboard.

3. Receiving Your Gift Card

The User can money if a Referred person signs up to CustomTeez via their referral link and makes a purchase on the Site, thereby becoming a Referred customer. The gift card value is accredited to the User's account when all order items purchased by the Referred customer have been shipped out; this will be regarded as a successful referral. The User cannot earn points if the Referred person signs up for CustomTeez but does not make a purchase and does not become a Referred customer. Earnings are subject to verification and will generally be awarded within 30 days of verification. The Referred person can only make one purchase on the Site using a referral link received from one or various Users.

If a Referred person receives more than one referral link, CustomTeez will provide the gift card to the User whose referral link is used to sign up and complete the purchase. The Referred person cannot combine the referral discount with any monetary offer, nor combine it with other coupons or discount codes.

The User can earn a maximum amount of $1000 (200 successful referrals) for a 12-month period starting from the User's enrollment in the Program unless indicated otherwise in the referral invitation or accompanying promotional materials.

CustomTeez, at its own discretion, may withhold, revoke or invalidate any points if deemed fraudulent, suspicious, or in violation of the Agreement.

4. Redeeming the Gift Card

Gift cards may only be redeemed for available designated perks which are subject to change. Currently, designated perks are CustomTeez coupons that can be used to receive order discounts on the Site. Nevertheless, other types of designated Perks may eventually be added to the Program. The gift cards may not be traded or redeemed for cash. Gift cards are not transferable, salable, or auctionable. The User has to redeem the points within 3 months of earning them.

5. Modifications

CustomTeez reserves the right, at its discretion, to change, modify, suspend or discontinue content, rewards, Perks, this Agreement, Program, and any additional terms, including the availability of any features or currencies. CustomTeez may also impose limits on certain features and fully or partially restrict the User's access to the Program without notice or liability. The User shall be responsible for reviewing and becoming familiar with any modifications. Use of the Program constitutes the User's acceptance of the terms and conditions of any changes.

6. Restrictions

The User may use the referral link for the sole purpose of promoting CustomTeez and referring prospective customers to the Site. The User shall not (i) send unauthorized (unsolicited commercial) emails or use any illegal method of advertising to promote the CustomTeez products that include the referral link, and the User shall be solely liable for any unauthorized communications (all marketing practices must comply with all applicable laws and regulations); (ii) display the referral link in any way that in CustomTeez's discretion disparages or creates a derogatory or negative image of CustomTeez; (iii) make any false or misleading representations relating to CustomTeez, or engage in any other practices that could harm the reputation of CustomTeez; or (iv) display the referral link or any content in a manner that contains or promotes (a) illegal activities or (b) content that is misleading, deceptive, or violates any third-party intellectual property, privacy or other rights of any kind. The User must not use any misleading or deceptive claims in the referrals. The User must not place the referral link on any coupon sites. The User is not allowed to create groups or specific web pages in social communities to publicize CustomTeez offers. The Users are not able to refer themselves.

7. Term & Termination

Either party may terminate this Agreement at any time with or without a cause. CustomTeez reserves the right to suspend accounts engaging in seemingly suspicious activity. By violating any applicable law or rules set out in this Agreement, the Agreement will be terminated immediately. The User confirms they understand and agree that any and all accrued points and/or Perks will be immediately forfeit and the User's account will immediately be terminated.

You also agree that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty’s Treasury of the United Kingdom. You also agree that you will not promote CustomTeez in and refer prospective customers to the Site from countries or territories that are the target of comprehensive embargoes or sanctions (including Cuba, Iran, Syria, North Korea, and the Crimea region) or parties on the sanctions-related lists referenced above.

8. General

This Agreement shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

If a dispute arises between the User and CustomTeez, we strongly encourage the User to first contact CustomTeez directly. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures—such as mediation or arbitration—as alternatives to litigation. This Agreement will be governed by and construed and interpreted in accordance with the internal laws of the State of California. Any dispute or claim arising out of or in connection with this Agreement or its formation (including non-contractual disputes or claims) must be resolved by a court located in the State of California.

The User may cancel participation in the Referral program by deleting their CustomTeez account.

The User may never use another user's CustomTeez's account without receiving permission. The User is solely responsible for the activity that occurs on the User's account. Although CustomTeez will not be liable for the User's losses caused by any unauthorized use of their account, the User may be liable for the losses of CustomTeez or others due to unauthorized use.